Quality Engineer

Front line professional with direct accountability for product and process Quality in a fast-paced value stream team environment. Reports to the Focus Factory Manager or Value Stream Manager and works with a team of professionals utilizing a Continuous Improvement/Lean Manufacturing mindset to meet or exceed customer and corporate quality expectations. Dotted line reporting to Gems Quality Manager including regular collaboration with Engineering and Customer Service teams.
Provide Quality leadership to the Value Stream Team to insure we meet customer and Gems expectations and drive continued improvement in key quality metrics.
Utilize practical problem solving techniques to lead team in root cause analysis and resolution of complex quality issues.
Lead daily management of first time through (FTT) process including data tracking, containment, and countermeasure of internal issues.
Initiate and complete product non-conformance reports (FAR, CAR, 8D) documentation for customer complaints and supplier defects. Maintain regular communication with customer regarding quality expectations and swift resolution of issues and complaints.
Manage containment actions including sorting, rework, and inspection. Direct and manage 3rd party inspection teams as required.
Prepare documentation packages for changes and new products for submission to OEM for approval.
Plan and direct activities concerned with development, application, and maintenance of quality standards for manufacturing processes, material, and products.
Utilize and maintain team PFMEA and Control Plan documentation. Lead team in RPN reduction actions.
Support team in the Tollgate (PPG) and Speed Design Review (SDR) for new product launches in the development of APQP documents (FMEAs, Control Plans, PPAPs).
Perform daily, weekly, and monthly internal audits of product and processes.
Prepare and calculate daily and monthly KPI metrics for team analysis and action.
Facilitate customer audits and visits with team. Lead corrective actions as required from customer audits.
Maintain ISO and customer regulatory requirements within team.
Bachelor's degree from four-year college or university required; technical degree preferred.
3 years related experience and/or training required.
Ability to read and interpret documents such as blue prints, regulations, and quality system related procedure manuals and standards.
Ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization.
Ability to work with mathematical concepts such as statistical process control, design of experiments, design for manufacturing, and six sigma problem solving methods.
ASQ Certified Quality Engineer (CQE) and/or Certified Quality Auditor (CQA) preferred.
Experience with fabrication processes like welding, brazing, and machining preferred.
Experience with automotive style quality expectations preferred.
Ability to travel domestically (10%) to customer or supplier sites.

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